S H I P P I N G T I M E S
If you order more than one item, it will be shipped separately with 2 tracking #'s.
Please take the processing time into account, especially if you need an item by a specific date!
We are a small business and cannot control the USPS! Once an item leaves our warehouse, it is out of our control.

Y O U R A D D R E S S
Customers are responsible for adding the CORRECT address to their order
This cannot be changed once an item is sent to print.
If an order is sent back to us for failed delivery, the customer is responsible for reshipment charges.
As a small business we cannot spell check/verify each address.
Still unsure Etsy provides you with the option to verify with USPS at checkout.

L O S T P A C K A G E
Once we drop the package off to ship, it is out of our hands.
USPS is responsible for transit.
If you think a package is lost, please first file a case or call your local post office.

E X C H A N G E P O L I C I E S
We accept exchanges only on non-custom items.
In the case where you personally choose a design color, this is considered custom.
Customers are responsible for shipping the original item back to us for exchange.

LOVE these Boots Check out our apparel and more gift collections : ThePinkHausCo